AT YAPPIE CUTTERY, WE HAVE BUILT A REPUTATION FOR OUTSTANDING SERVICE, WORKMANSHIP, AND CLIENT SATISFACTION. WE PROVIDE ALL OUR SERVICES AT AFFORDABLE PRICES BECAUSE WE BELIEVE COST SHOULD NEVER INTERFERE WITH THE QUALITY OF GROOMING YOUR PETS RECEIVE.

WE HAVE A UNIQUELY LARGE GROOMING STAFF THAT ALLOWS US TO ACCOMMODATE NEXT-DAY APPOINTMENTS, AS WELL AS SAME DAY APPOINTMENTS UP UNTIL 12 PM. OUR GROOMERS ARE NOT DRIVEN TO RUSH THE GROOMING PROCESS. AT YAPPIE CUTTERY, ALL PETS RECEIVE THE CARE AND ATTENTION THEY DESERVE.

WE USE A MILD, PH-BALANCED SHAMPOO WITH A BUILT-IN CONDITIONER FOR ALL GROOMINGS. CLIENTS WITH PETS THAT REQUIRE SPECIAL OR MEDICATED SHAMPOO ARE WELCOME TO PROVIDE THE SHAMPOO THEMSELVES.

DIRECT ACCESS TO OUTDOOR WALKING AREA

WARM-AIR-CIRCULATING DRYERS THAT DO NOT USE HEATING ELEMENTS LIKE REGULAR CAGE DRYERS

TEMPERATURE-CONTROLLED WATER IN BATHING UNITS

NON-SKID ANTIBACTERIAL FLOORING

LARGE HYDRAULIC TABLES THAT CAN ACCOMMODATE PETS OF ANY SIZE

STAND DRYERS THAT FLUFF-DRY PETS

PLEASE NOTE THAT THE DETAILS OF OUR VIP PROGRAM HAVE CHANGED AS OF SPRING 2022.

OUR VIP PROGRAM IS FOR CLIENTS WHO HAVE THEIR DOGS GROOMED BY TRAINED INTERNS OF OUR AFFILIATE, THE VIRGINIA SCHOOL OF PET GROOMING. INTERNS ARE CLOSELY SUPERVISED BY A CERTIFIED INSTRUCTOR AS THEY GAIN PRACTICAL EXPERIENCE IN THE ART OF GROOMING, AND NO PET LEAVES THE SALON WITHOUT BEING CHECKED AND APPROVED BY A PROFESSIONAL.

MEMBERS OF THIS PROGRAM RECEIVE 20% OFF OF OUR FULL GROOMING SERVICES ON A SIX-WEEK GROOMING SCHEDULE. A FREE TEETH BRUSHING IS INCLUDED WITH EACH GROOMING. LONG-COATED PETS WEIGHING MORE THAN 65LBS ARE NOT ELIGIBLE TO JOIN THIS PROGRAM.

TO RECEIVE THE DISCOUNTED GROOMING PRICE, YOU MUST KEEP YOUR APPOINTMENT EVERY SIX WEEKS. IF YOU CANNOT KEEP AN APPOINTMENT, WE CAN ONLY RESCHEDULE WITHIN THE SAME CALENDAR WEEK; FOR EXAMPLE, IF YOUR ORIGINAL APPOINTMENT WAS ON A MONDAY, YOU CANNOT RESCHEDULE IT TO A DATE BEYOND THE SATURDAY OF THAT SAME WEEK. ANY APPOINTMENTS RESCHEDULED OUTSIDE OF THIS TIMEFRAME WILL BE TREATED AS REGULAR, NON-VIP GROOMINGS AND WILL NOT BE DISCOUNTED.

FOR CLIENTS WHO CHOOSE OUR BBT SERVICES, WE ARE HAPPY TO SCHEDULE YOUR PET EVERY SIX WEEKS AND PROVIDE A FREE TEETH BRUSHING WITH EACH GROOMING. HOWEVER, THERE IS NO DISCOUNTED PRICING FOR BBTS.

OUR MOST POPULAR GROOMING SERVICES ARE BBTS AND FULL GROOMINGS. BOTH INCLUDE A THOROUGH BRUSHING, BATH WITH EXPRESSION OF ANAL GLANDS, FLUFF-DRYING, NAIL TRIMMING, AND EAR CLEANING. THE DIFFERENCE IS THAT WITH A BBT, THE HAIRCUT IS LIMITED TO TRIMMING OF THE FEET/PADS, SANITARY AREA, AND AROUND THE EYES. A FULL GROOMING INCLUDES A NOSE-TO-TAIL HAIRCUT PER YOUR SPECIFICATIONS.

CAT GROOMINGS ARE LIMITED TO BBTS. WE PROVIDE LION CLIPS OR CLIP-DOWNS ONLY ON A CASE BY CASE BASIS.

ALTHOUGH TEETH BRUSHING IS INCLUDED IN THE VIP PROGRAM, IT IS ALSO AVAILABLE TO NON-VIP CLIENTS FOR AN ADDITIONAL COST.

WE OFFER TRADITIONAL AND DREMEL NAIL TRIMMING AS A STAND-ALONE WALK-IN SERVICE BETWEEN 10AM-2PM MONDAY-SATURDAY.

IF YOU NO SHOW FOR AN APPOINTMENT, YOU MUST PRE-PAY FOR YOUR PET’S GROOMING IN ORDER TO RESCHEDULE. THE PAYMENT IS NON-REFUNDABLE IF YOU LATER CANCEL THE RESCHEDULED APPOINTMENT OR NO SHOW AGAIN. MULTIPLE NO SHOWS MAY RESULT IN YAPPIE CUTTERY BARRING YOU FROM SCHEDULING ANY FUTURE APPOINTMENTS.

WE HAVE A 48 HOUR CANCELLATION POLICY. IF YOU CANCEL WITH LESS THAN 48 HOURS’ NOTICE, YOU MUST PRE-PAY BEFORE RESCHEDULING THE APPOINTMENT. AS WITH NO SHOWS, THE PAYMENT IS NON-REFUNDABLE.

DROP-OFF TIME IS 8:00AM – 10:00AM. IT IS OUR GOAL TO GET YOUR PET HOME AS SOON AS POSSIBLE, BUT THE TIME YOU DROP YOUR PET OFF IS NOT ALWAYS INDICATIVE OF WHEN YOUR PET WILL BE FINISHED. GROOMERS START WORKING ON DOGS BASED ON THE EARLIEST DROP-OFF TIME, BUT DEPENDING ON COAT CONDITION, TYPE OF GROOMING REQUESTED, AGE, SIZE, AND LEVEL OF COOPERATION, ANY DOG COULD BE FINISHED ANYWHERE FROM EARLY AFTERNOON TO CLOSING, REGARDLESS OF WHEN THE GROOMERS BEGIN.

DOGS AND CATS MUST BE UP-TO-DATE ON THEIR RABIES VACCINATIONS IN ORDER TO BE GROOMED AT YAPPIE CUTTERY. IF OUR RECORDS SHOW THAT YOUR PET IS NOT UP-TO-DATE, YOU MUST PROVIDE PROOF OF VACCINATION NO LATER THAN THE DAY BEFORE YOUR APPOINTMENT BY EMAILING THE RABIES CERTIFICATE TO [email protected].

IF FLEAS OR TICKS ARE FOUND ON YOUR PET, HE/SHE WILL BE BATHED USING FLEA AND TICK SHAMPOO. THERE WILL BE A SEPARATE FEE FOR THE TREATMENT IN ADDITION TO THE REGULAR GROOMING CHARGES.

A SEVERELY MATTED PET WILL BE GIVEN A FULL-BODY CLIP-DOWN, AND YOU WILL BE ASKED TO SIGN A CONSENT FORM FOR THE GROOMING. A SEPARATE FEE WILL BE ASSIGNED IN ADDITION TO THE REGULAR GROOMING CHARGES BASED ON THE EXTENT OF YOUR PET’S MATTING.

FOR PETS OVER THE AGE OF 12 YEARS, WE REQUIRE A SENIOR PET WAIVER TO BE SIGNED PRIOR TO RENDERING SERVICES.